6
Oct
Call#85- Understanding Refunds and Discounts
with Jeffrey St Laurent
Topic: Understanding Refunds and Discounts
Topics Covered:
• Learning the business of coaching
• Knowing your numbers
• The ins and outs of discounts and why we never discount
• Refunds- what should never happen (13:17 mins)
• Why & how then can happen
• What to do and why specifically
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