Show#189- All about refunds
Topic: All about refunds
If you have not been asked for a refund yet… you will be asked at some point.
That is why it is vital we must know what to do in these situations. The thing about it is, having a policy you stand by is vital because there are many circumstances that you will run into and just like any thriving company, if you want yours to thrive, you must know what you do and why you do it.
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Interesting topic. I believe that in offering a set number of sessions to complete a particular goal of the client will help to motivate them to want to keep their commitment. Now financial constraints and time constraints can definitely cause a pause in the client’s plans . I liked the no refund policy and the no expiry date on the remaining sessions as this gives the client some reassurance that their decision to hire was not a mistake it’s just up to them to use it wisely and make it work for them.